Delivery

Delivery

will only take place after confirmation of payment by the Seller's bank.

The products are delivered to the address indicated by the Customer on the online order form. Additional costs resulting from incomplete or incorrect information from the Customer will be charged to the Customer.

Delivery takes place, according to the method chosen by the Customer, within the following terms:

Standard delivery 3-4 working days

The delivery terms are indicative. No compensation can be claimed from the Seller or the carrier in the event of late delivery. However, if delivery times exceed thirty days from the date of the order, the sales contract may be canceled and the Customer reimbursed.

a. Checking the order

Upon receipt of the products, the Customer or the recipient checks the good condition of the delivered product or the conformity of the service provided.

In the event that one or more of the products ordered are missing or damaged, the Customer or the recipient must formulate the necessary reservations to the carrier at the time of delivery and immediately inform the Seller.

The verification is deemed to have been carried out as soon as the Customer or a person authorized by him has accepted the order without reservation.

Any reservation not made in accordance with the rules defined above and within the time limits set cannot be taken into account and releases the Seller from any liability towards the Customer.

b. Error in delivery

In the event of a delivery error or non-conformity of the products with the information on the order form, the Customer shall inform the Seller within three working days of the delivery date.

Any complaint not submitted within the time limit cannot be taken into consideration and releases the Seller from any liability towards the Customer.

c. Return shipments and exchanges

The product to be exchanged or refunded must be returned to the Seller in its entirety and in its original packaging, according to the following modalities: Return

shipment of the product by post within 7 working days.

Any complaint and any return not made in accordance with the rules defined above and within the time limits set cannot be taken into account and releases the Seller from any liability towards the Customer.

Any product to be exchanged or refunded must be returned to the Seller in its entirety and in its original packaging.

The costs for the return shipment are for the account of the Customer.